Shipping and return policy
We ship our products to over 150 countries around the world.
We will always try and get your order to you as fast as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you), normally within 2 working days or less if the goods are in stock.
All delivery times are quoted in business days not including weekends and holidays. It will usually be processed the following working day if all orders placed after Friday.
Shipping charges are depend on a number of factors including the weights and dimensions of the parcel being sent, the desired shipping speed, and the destination country. Besides, Shipping charges do not include applicable duties or taxes. Duty, customs and any other import taxes are not prepaid and are the responsibility of the customer because we have little knowledge if you will or will not get charged tax due to the large number of countries and tax laws worldwide.
If you are not completely satisfied with an item you have purchased from our site, return or exchange it to us within 30 days after purchase, less any shipping fees incurred by the seller or purchaser. If you are returning items that were ordered as part of a promotional discount or were bundled, we will gladly accept the return; however, the value of the discount, free product, or gift card will be deducted from your reimbursement.
We do not require a “return authorization but you may wish to contact us prior to returning the merchandise if you have any questions about a return or exchange.
Note the following:
1.All returns and exchanges must be new and unused, in the original packaging and contain all original parts and accessories and with proof of receipt include the original invoice and package tracking number.
2.Shipping for returned merchandise must be pre-paid by the customer.
3.It generally takes 5 to 7 business days to process the returns and exchanges if the item is received.
4.We cannot be responsible for lost or damaged packages that are sent to us for return or exchange. Therefore we recommend you purchase insurance from your shipper.
5.We cannot be held responsible for damage to items resulting from improper use not in accordance with listed directions or established practice